FAQ

What are my payment options?

We accept all the major credit card like Visa, MasterCard, American Express and PayPal.

What’s the status of my order?

Once you place an order, you'll get an email confirming your purchase. We ship orders out within 24/48 hours of receipt. Shortly thereafter, you’ll receive an email with the shipping status.

How much does shipping cost?

We offer Free Shipping Worldwide on any orders.

How do I track my order ? 

Shipping Confirmation is sent to the email address you have registered in the website upon placing your order. The email contains tracking link where you could check the status of your order.

I received damaged / defective Item, what should I do ? 

If the item you received is damaged/ defective, we are happy to send you a replacement. Please notify us immediately at info@punkmonsieur.com. We will contact you right away.

We will need you to send us a photo of the item you received.

What’s your return policy?

We have a 30-day return policy for all of our products, provided they are in new condition. If you need to set up a return, email us at  info@punkmonsieur.com so we can get started on the return or exchange process. We’d love to hear your feedback too.

 

What are the production plans for Punk Monsieur?

At the moment we are planning the new collection , since we had an incredible response from our costumers , we are also considering to open up brick and mortar stores both in Milan and London.

Who can I contact about press inquiries?

We are always excited to read articles about Punk Monsieur, shoot us an email at info@punkmonsieur.com  We look forward to hearing from you.